Effective Date: 1 September 2026
PE Skin Professional (“PE Skin Pro”, “we”, “our”, or “us”) is a brand owned and operated by EJ Derma Technology Sdn. Bhd. We are committed to protecting your privacy and handling your personal data responsibly in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable laws.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, create an account, purchase our products, or otherwise interact with us through our website and other communication channels.
By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. Information We Collect
We may collect personal data directly from you or automatically through your use of our website and services.
Personal Information
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Mobile or telephone number
- Billing address
- Shipping address
- Date of birth (where voluntarily provided)
- Account login credentials
- Customer membership information
- Company or salon information (where applicable)
Order and Transaction Information
When you place an order, we may collect:
- Products purchased
- Order history
- Transaction details
- Delivery information
- Customer service enquiries
- Returns, exchanges, or refund requests
Payment Information
Payments made through our website are securely processed by authorised third-party payment service providers.
EJ Derma Technology Sdn. Bhd. does not store your complete credit or debit card details on our servers.
Consultation Information
If you voluntarily provide information regarding your skincare concerns, skin type, product preferences, or beauty goals, we will use such information solely to recommend suitable products, provide consultation, and respond to your enquiries.
Please avoid providing sensitive medical information unless specifically requested.
Marketing and Communication Information
We may collect information when you:
- Create an online account
- Subscribe to our newsletter
- Join our membership programme
- Contact us through our website
- Contact us via WhatsApp, email, telephone, or social media
- Participate in promotions, contests, surveys, or events
- Submit product reviews or testimonials
Website Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referral source
- Cookies and similar technologies
2. How We Use Your Personal Data
We may use your personal data to:
- Process and fulfil your orders
- Arrange product delivery
- Manage your customer account
- Verify transactions
- Prevent fraud and maintain website security
- Provide customer support
- Respond to enquiries and consultation requests
- Recommend products based on your preferences
- Improve our products, services, and website.
- Personalise your shopping experience
- Process returns, exchanges, or refund requests
- Maintain internal business records
- Comply with legal and regulatory obligations
Where permitted by law or with your consent, we may also use your personal data to send you:
- Promotional offers
- Newsletters
- Product launches
- Beauty tips and skincare information
- Exclusive member promotions
- Event invitations
You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
3. Cookies and Similar Technologie
Our website uses cookies and similar technologies to enhance your browsing experience and improve the functionality of our website.
Cookies may be used to:
- Remember your preferences and settings
- Maintain your shopping cart and login session
- Improve website performance and functionality
- Analyse website traffic and visitor behaviour
- Enhance customer experience
- Support website security
Where applicable, we may also use trusted third-party analytics or marketing tools to better understand how visitors use our website and improve our products and services.
You may choose to disable cookies through your browser settings. Please note that certain features of our website may not function properly if cookies are disabled.
4. Sharing of Personal Data
We respect your privacy and do not sell, rent, or trade your personal data.
We may share your personal data with trusted third parties only where necessary, including:
- Payment service providers
- Courier and logistics providers
- Website hosting providers
- Cloud service providers
- Customer support platforms
- Marketing and email service providers
- Analytics service providers
- Professional advisers
- Government authorities, regulators, or law enforcement agencies where required by law
All third-party service providers are required to protect your personal data and use it only for authorised business purposes.
5. International Data Transfers
Some of our service providers may store or process personal data outside Malaysia.
Where your personal data is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place and that your information remains protected in accordance with applicable laws.
6. Data Security
We implement reasonable administrative, technical, and organisational measures to protect your personal data against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Although we strive to protect your personal data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil the purposes described in this Privacy Policy
- Provide customer support
- Maintain business records
- Resolve disputes
- Enforce our legal rights
- Comply with legal and regulatory requirements
When your personal data is no longer required, it will be securely deleted, anonymised, or destroyed in accordance with applicable laws.
8. Your Rights
Subject to the Personal Data Protection Act 2010 (PDPA) and other applicable laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete personal data
- Withdraw your consent where processing is based on consent
- Object to or restrict certain processing activities where permitted by law
- Request deletion of your personal data where legally applicable
- Opt out of receiving marketing communications
To exercise any of these rights, please contact us using the details below.
9. Product Reviews and User Content
If you voluntarily submit product reviews, testimonials, comments, photographs, or other content, you acknowledge that such content may be published on our website, social media platforms, or other marketing materials.
Please do not include confidential or sensitive personal information in any publicly submitted content.
10. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or online marketplaces for your convenience.
These third-party websites operate independently of PE Skin Professional and EJ Derma Technology Sdn. Bhd. We are not responsible for the privacy practices, content, or security of such websites.
We encourage you to review the privacy policies of any third-party websites before providing your personal information.
11. Children’s Privacy
Our products and services are intended for individuals aged 18 years and above, or those using our services under the supervision of a parent or legal guardian.
We do not knowingly collect personal data from children without appropriate consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or industry practices.
Any changes will be published on this page together with the updated Effective Date.
Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:
E-Commerce Team
EJ Derma Technology Sdn. Bhd.
Email: peskinpro.info@gmail.com
Telephone: +60 12-516 4394
Business Hours: Monday – Friday 9:00 AM – 6:00 PM (Malaysia Time)
Website: https://www.peskinpro.com
We will make reasonable efforts to respond to your enquiry or request within a reasonable timeframe.